WhatsApp Governance Services to Launch in AP from Tomorrow: CM Chandrababu Reviews Implementation

Andhra Pradesh Chief Minister Nara Chandrababu Naidu conducted a review meeting at the Secretariat on WhatsApp governance services. The state government is set to introduce WhatsApp-based governance services starting tomorrow. Information Technology and Education Minister Nara Lokesh will officially launch these services on January 30. Chief Secretary K. Vijayanand and other senior officials participated in the review meeting.
In the first phase, the government will provide 161 types of services through WhatsApp. Officials presented a detailed briefing to Chief Minister Chandrababu Naidu, explaining how citizens can access these services via the platform.
Additional services will be introduced in the second phase. As part of the first phase, departments such as Endowments, Energy, APSRTC, Revenue, Anna Canteens, CM Relief Fund, and Municipal Administration will offer various services through WhatsApp.
Chief Minister Chandrababu Naidu stated that Andhra Pradesh is the first state in the country to implement WhatsApp governance. He emphasized that this initiative would eliminate the need for citizens to visit government offices for documents and services. He also directed officials to ensure data security and protect citizens' information from cyber threats. The Chief Minister urged authorities to strengthen forensic and cybersecurity measures to safeguard the system.
The state government signed an agreement with Meta on October 22 last year to facilitate the delivery of services via WhatsApp. As Andhra Pradesh advances in digital technology adoption, this initiative aims to accelerate governance and make public services more accessible to citizens.
In the first phase, the government will provide 161 types of services through WhatsApp. Officials presented a detailed briefing to Chief Minister Chandrababu Naidu, explaining how citizens can access these services via the platform.
Additional services will be introduced in the second phase. As part of the first phase, departments such as Endowments, Energy, APSRTC, Revenue, Anna Canteens, CM Relief Fund, and Municipal Administration will offer various services through WhatsApp.
Chief Minister Chandrababu Naidu stated that Andhra Pradesh is the first state in the country to implement WhatsApp governance. He emphasized that this initiative would eliminate the need for citizens to visit government offices for documents and services. He also directed officials to ensure data security and protect citizens' information from cyber threats. The Chief Minister urged authorities to strengthen forensic and cybersecurity measures to safeguard the system.
The state government signed an agreement with Meta on October 22 last year to facilitate the delivery of services via WhatsApp. As Andhra Pradesh advances in digital technology adoption, this initiative aims to accelerate governance and make public services more accessible to citizens.