Hyundai opens showrooms & workshops driving industrial wheels towards progress
- 806 Showrooms (Dealership & Rural Sales Outlets) and 863 Workshops opened across India, in compliance with Government Regulations
- Close to 9 000 Customer Bookings received and 5 600 new cars delivered to customers in the last 22 Days
- Over 1 Lakh Hyundai cars serviced in 530 cities so far in May
- Production resumed at Plant on May 08, 2020, with shift operations in place & compliance to social distancing norms
Commenting on the Opening of Dealerships, Mr. Tarun Garg, Director – Sales, Marketing & Service, Hyundai Motor India Ltd., said, “Towards our effort to support the country’s objective of reviving the economy, we have commenced operations of our Showrooms and Workshops in line with the approvals granted by Central & State Authorities. We are also happy to report that we are witnessing encouraging traction for our products especially the “All-New CRETA” and recently launched “Spirited New VERNA”. We have received close to 9 000 new car bookings and delivered over 5 600 Hyundai Cars to customers across the country in a short span of 22 Days. In addition, our Workshops have serviced more than 1 lakh cars across 530 cities in India during the same period”.
In accordance with Government mandates, All the open Hyundai Showrooms and Workshops adhere to the strictest guidelines that promote the safety and welfare of Customers and Employees. Moreover, Showrooms and Workshops are being operated in a graded manner ensuring 100 % social distancing compliance, while also conducting frequent sanitization of facilities.
Hyundai Customers can now opt for remote car demonstrations through the online video-conferencing applications with Sales Consultants at Dealerships. Further, with Hyundai’s Click-to-Buy Integrated end-to-end online car sales website, customers can buy a brand new Hyundai Car online with minimal physical contact, minimal paperwork, and home delivery options. For customer convenience, there is an option to have a Sales Consultant assist them in the process at any point in the entire online purchase journey.
Hyundai service facilities can also be experienced via 360◦ Digital & Contact-less Service. From online service booking through Hyundai Care App, Vehicle status update via WhatsApp, Pick and Drop from home/office and online payment facility, the touch-free service experience is ensured for the customers, wherever they are and whenever they want to. Hyundai has always been at the forefront in providing the best ownership experience to its customers. Hyundai has been ranked No.1 by JD Power in the 2019 Sales Satisfaction Index (SSI) study and Customer Service Index (CSI) study.